Make the most out of you

Never get banned again

Have you ever dreamed of never being banned in games again? With our new Anti-Ban Warranty, this can no longer happen to you!

How does our Anti-Ban Warranty work

Our Anti-Ban Warranty is easy to understand!

Our service will be carried out with the greatest care to avoid bans.
If your account get’s reset, banned or blocked despite the utmost care, you are entitled to a replacement account.
The replacement account at least contains the items ordered, possibly additional items.
You just have to make a simple warranty application!

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When does our Anti-Ban Warranty applies

If you order a product from us that is marked with our Anti-Ban Warranty, the following applies:

The ordered service is carried out with the greatest care to avoid bans.
If your account get’s reset, banned or blocked despite the utmost care, you are entitled to a replacement account.
The replacement account at least contains the items ordered, possibly additional items.
You will receive the replacement account by email within 1-7 days after your warranty claim got accepted.
This guarantee is valid for 15 days after placing your order. After this period, the ban is unlikely to be connected to the service.
To claim this guarantee, you may not use any modifications/hacks or carry out other actions that are against the rules of the game, you are requesting a warranty request for.

This guarantee does not apply or expires if:

  • Your account has received a permanent ban
  • You have requested the deletion of your personal data in accordance with the GDPR
  • We have a legitimate suspicion that the ban was not caused by our service/us or that the ban reason has nothing to do with our service
  • It is not possible for us to confirm that the account on which the order was placed is the same as the account in the warranty claim
  • You have opened a buyer protection application via PayPal or similar services
  • The application was submitted too late, the application must be made no later than 15 days after ordering
  • A guarantee application has already been made for the order
  • You have posted a negative or neutral rating in connection with this ban
  • We no longer offer our services or we can’t offer our services anymore/at the time

We reserve the right to void the guarantee at any time and/or to withdraw the guarantee at any time, without notice.

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